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Shipping Policy

All orders will ship within 2-3 business days. Please allow us time to correctly package your order and get items picked up from a delivery company.

All items can be returned for STORE CREDIT/GIFT CARD ONLY within 14 days of delivery date. Postage for items to be returned is covered by the buyer. We will not cover postage to have items returned. Sometimes damage happens, if items are damaged please email us at newnanmercantile@gmail.com and we can send a replacement for your item asap. Include pictures of the broken item(s) and packaging so we can ensure this doesn't happen again. 

If item is unable to be replaced a STORE CREDIT will be issued for the amount of the item that was damaged.